If you can’t clock in using the app do the following:

1. Clock in by texting the Help Desk 970-329-7261 with your name and phone number. The time of the text will be recorded as your clock in and the time that you clock out so make sure you do it immediately upon work.

2. Sign in on the sign in sheet.

To prevent payroll errors, it is very important that you both text the Help Desk and sign the sign in sheet.

1. Go to app.zeal.com

2. Enter your username / email

3. Enter your password

4. If Multi-Factor Authentication (MFA) is enabled, complete that step

5. Click Sign In

If you can’t remember your password, use the “Forgot Password” link to reset it.

Once logged in:

1. All paychecks and paystubs will be located in the bottom of the main dashboard page

2. Select the pay period you want to view

3. Download or view the pay stub / earnings summary

You’ll be able to see gross earnings, deductions, net pay, and year-to-date totals.

To update personal data (name, address, phone, etc.):

1. Log in to app.zeal.com

2. Click Settings in the menu

3. Choose Personal Information in the drop-down menu

4. Click Edit / Update

5. Make your changes

6. Save / Submit the update

Some changes (e.g. legal name change) may require supporting documentation (e.g. driver’s license, marriage certificate). The system will prompt you if that’s needed.

To update your tax elections (W-4, state withholding, allowances, etc.):

1. Click Settings in the menu

2. Choose Tax Information in the drop-down menu

3. Enter your new withholding values or status

4. Save or submit your changes

Your new tax settings will apply to future pay periods (not retroactively). The system may provide a preview of how your net pay would change with the new settings.

es — to update your bank account for direct deposit:

1. Go to Pay / Payment Methods / Direct Deposit

2. Click Settings in the menu

3. Choose Bank Information from the drop-down menu

4. Add account

5. If you

don’t add a direct deposit account, a paper paycheck will be mailed to your address in the personal information section by default.Be sure to double-check bank numbers; incorrect info may delay your deposit.

Personal / address updates: Usually effective immediately or after approval

• Tax withholding changes: Typically affect the next paycheck or subsequent pay cycles
• Direct deposit changes: May require one or more pay periods to process, depending on timing & validation
• Name / legal changes: May require HR or payroll review and supporting documentation before being accepted

Some settings might be locked after payroll cutoff (i.e. once processing begins, changes are disabled).

• You might not have the required user permissions for certain updates (e.g. salary change, title change).
• Name or legal changes may require manager / HR approval before being allowed.
• If an option doesn’t appear, contact your HR or Payroll team and ask them to enable or assist.

Absolutely. Zeal uses encryption, secure authentication, and data protection controls to safeguard your information. Only authorized users (you, payroll / HR) can access or change your data.

You can follow the quick visual guide here:

YouTube short: how to access and update payroll info on Zeal(Use this to visually follow along as you navigate app.zeal.com.)

HR / Payroll Department — for questions about policy, locked settings, approvals, corrections

• IT / Support Team — for access or technical issues with app.zeal.com (e.g. login, MFA, bugs)
• When contacting support, include:
• Your employee ID
• What you were trying to do (e.g. “update W-4 withholding”)
• Any error messages or screenshots